With the development of technology, our understanding of shopping has changed significantly. More and more people prefer online shopping to long shopping trips. And this is not surprising – today there is an abundance of free delivery of clothes and shoes, the possibility of trying on and other services that make online shopping the most pleasant procedure.
Menswear brand HENDERSON has gone one step further by launching free stylist consultations via video calls. How it works? You sign up for a virtual meeting with the company’s stylist, having previously installed a popular messenger on your mobile phone.
At the appointed time, a specialist calls you and answers all your questions, whether it is searching for a suit for high growth, choosing a tie for a shirt, compiling a capsule or recommending a color scheme in the kit. The advantage of such a virtual meeting is obvious – the time saved can be devoted to the family or invested in education and hobbies, and not spent scrolling through the pages of goods in an online store or reading style books.
“The idea of video calling with HENDERSON clients was born in a new reality, but we are sure that the service will be in demand even after we all return to our usual way of life, and our salons will work at full capacity. The main goal of the project is to become even closer to our customers as part of the brand’s omnichannel strategy and provide them with the opportunity to receive stylist recommendations without leaving their homes,” the Fashion House noted.
The brand’s stylists conduct consultations from the flagship salon, located at the address: Moscow, st. Tverskaya, 6, building 1. Anyone can sign up for an online meeting by phone: 8 (925) 007-07-51, more details on the website.
Also in May 2020, the HENDERSON Fashion House pleased customers with another service — online chats that allow you to quickly ask questions of interest to a consultant on the website, transferring the dialogue to a messenger.
By the way, the brand’s stores have already begun to open their doors after a long period of restrictive measures. Here you can find all the necessary elements of the men’s wardrobe, get advice from professional tailors, make free adjustments to the brand’s products according to the figure.